Shipping Policy
We proudly serve customers across British Columbia and Canada-wide with reliable shipping services.
Free Shipping – Greater Vancouver
We offer FREE local delivery within:
- North Vancouver
- West Vancouver
- Vancouver
- Burnaby
- Richmond
- Coquitlam
- Surrey
Carrier Services
We ship using:
- Canada Post
- UPS
- FedEx
- Local courier services for Greater Vancouver
Order Processing Time
- Orders are processed within 1–2 business days
- Orders placed on weekends or holidays ship the next business day
Delivery Time Estimates
- Greater Vancouver: Same-day or next-day delivery
- British Columbia: 1–3 business days
- Rest of Canada: 2–7 business days (depending on location)
Delivery times are estimates and not guaranteed.
Shipping Fees
- Free within Greater Vancouver
- Shipping costs outside the region are calculated at checkout
Order Tracking
Once shipped, a tracking number will be emailed to you automatically.
Shipping Responsibility
EZ Smile Group is not responsible for delays caused by:
- Weather conditions
- Carrier delays
- Customs inspections
- Incorrect shipping addresses were provided by the customer
📞 Shipping Support
For shipping questions, contact:
EZ Smile Group
1199 Lynn Valley Rd
North Vancouver, BC V7J 3H2
📞 (604) 500-6344
📧 info@ezsmilegroup.com